Setting up your store is a relatively straight forward process. The intuitive setup wizard will help you get the basic shop configurations to get you started.

Upon confirming your vendor registration, you will be given an opportunity to setup your store with the automated wizard. You can skip this process if you prefer.

You can access your store page anytime by clicking on MY SHOP from the main header navigation. This will take you to your main store page where you control everything about your shop.

Click on SETTINGS from your store page. Fill out all the sections that pertain to your store setup. You will see a progress bar above indicating the completion of the setup. You do not have to achieve 100% completion in order to begin selling.

The SETTINGS section is where you configure all aspects of your store. 

INQQY™ shipping is easy to configure and manage, built on a two-tier flat rate shipping system by countries. You have complete control over where you want to sell and ship around the world.

The two-tier system is broken down into store level and product level tiers.

Store level shipping acts as the general default shipping rate for the entire store. All products within the store will default to the store shipping rates automatically.

Product level shipping allows you to further customize shipping rates for each individual product.

How you setup shipping greatly depends on the type of products you sell.

Stores that only sell products of similar weights and sizes, such as a jewelry store or shoe store, can set a base shipping flat rate at the store level and skip product level shipping altogether. Every product added to your store will default to store level shipping configuration.

For stores that offer a variety of products with different weights and sizes will require a little more flexibility. This is where product level shipping comes in.

Your store comes pre-configured with our default hybrid two tier shipping system enabled.

The pre-configured template is the easiest and most flexible setup for most vendors.

STORE LEVEL SHIPPING SETUP

Go to MY SHOP>SETTINGS>SHIPPING  ***Use tool tips for help***

STEP 1 –

ENABLE SHIPPING:
By default, store shipping is enabled. Uncheck box to disable shipping feature entirely for store. Disabling store shipping is primarily used by vendors who want to offer free shipping for entire store or for stores that sell digital/downloadable products where shipping is not neccesary.

PROCESSING TIME:
This is the average time it takes for you to process orders and ship out. You can update this at any time.

SHIPPING TYPE:
Select “Shipping by Country” to initialize setup and open additional options.

STEP 2 –

SHIPPING BY COUNTRY:

DEFAULT SHIPPING PRICE
This is the base flat rate shipping price for every product.

PER PRODUCT ADDITIONAL PRICE
This is the additional cost added to “default shipping price” for each new product added to cart.

PER QTY ADDITIONAL PRICE
This is the additional cost added to “default shipping price” for each item of the same product added to cart.

*** To use our pre-configured hybrid system, leave the first 3 fields above empty (zero) ***
– See more about our hybrid system HERE –

FREE SHIPPING MINIMUM ORDER AMOUNT
This is the minimum amount added to cart to trigger free shipping. Please note that this is store wide. If enabled, free shipping will trigger even for international shipping. To disable, leave empty.

You can utilize coupons to offer special shipping instead. See Coupons

ENABLE LOCAL PICKUP/LOCAL PICKUP COST
You have the option to allow local pickup and charge a fee if you wish.

By default, “SHIPS FROM” is designated to the United States. Update this to where you will be shipping products from.

STEP 3 –

SHIPPING RATES BY COUNTRY:

This is where you define which countries you wish to sell and ship to. Note that these fields are pre-configured for our default hybrid system.

We highly recommend disclosing the countries/regions you plan to sell in your store profile, policies, and product information panels.

The United States and “Everywhere Else” are the default load outs under ‘Shipping Rates by Country’. Within each country configuration, you can control the shipping rates by state/province. Under the US controls, Alaska and Hawaii have been pre-configured as these two states typically incur higher shipping costs. Add as many state/provinces to control costs for each of these areas using the +/- buttons.

Everywhere Else is the flat rate shipping cost for all areas that do you do not define. Think of this as a global flat rate shipping.

PRODUCT LEVEL SHIPPING

Go to MY SHOP>PRODUCTS>SELECT PRODUCT>PRODUCT SETTINGS>SHIPPING  ***Use tool tips for help***

This is where you enter shipping costs for each product . This is the second half of the hybrid system.

WEIGHT:
Enter an accurate weight for the product. This is required.  

DIMENSIONS:
Dimensions are optional. helpful for vendors who need to track size of items for sale.

PROCESSING TIME:
This is same as the processing time in store level setting but custom for this product. If you leave blank, store level processing time will be utilized.

OVERRIDE SHIPPING:
Check this box to override default store level shipping price.

ADDITIONAL PRICE:
This can be used in conjunction with store level default shipping price. If you left the store level default price empty, this is where you would enter the cost to ship this particular product.

PER QTY ADDITIONAL PRICE:
The cost to add an additional quantity of the same product.

HOW SHIPPING IS CALCULATED

Shipping system is based on an ‘additive’ calculation formula. Each level of shipping price entries are added together to combine for the total cost of shipping.

** CALCULATION EXAMPLE AND BREAKDOWN **

STORE LEVEL

Shipping by Country                              Custom                  Hybrid Setup

Default Shipping Price                           Cost: A                   Cost: 0
Per Product Additional Price                   Cost: B                   Cost: 0
Per Qty Additional Price                         Cost: C                   Cost: 0

Shipping Rates by Country

Country/United States                           Cost: D                   Cost: 0
                    – Alaska                           Cost: E                   Cost: $10
                    – Hawaii                           Cost: F                   Cost: $10

Country/Everywhere                              Cost: G                   Cost: $20

PRODUCT LEVEL

Additional Price                                     Cost: H                   Cost: set by vendor
Per Qty Additional Price                         Cost: I                    Cost: set by vendor

Depending on how you setup your store, each of the levels will be added together to formulate the final cost of shipping.

For our hybrid system to work properly, Cost A, B, and C must be set to 0. Base shipping cost are set at the product level under “Additional Price” (Cost H).